The Mediation Process

When you choose mediation, it’s natural to want to know exactly what will happen and how the process works. Below is a clear step-by-step guide so you feel informed and confident at every stage.

Step 1: Pre-Mediation & Engagement

We begin with a short intake process. This involves checking for any conflicts of interest, confirming our engagement, and signing a confidentiality agreement. You’ll also receive an outline of the process so you know what to expect.

Step 2: Preparation

Before the mediation day, each party may provide relevant documents or a short summary of their position. This helps everyone come prepared and allows me, as your mediator, to understand the key issues in advance.

Step 3: Opening Session

On the day, we start with introductions and an explanation of the ground rules. Each party then has the opportunity to share their perspective without interruption.

Step 4: Joint Discussion

We then move into an open discussion. My role is to guide the conversation, help clarify concerns, and reframe issues so that underlying interests become clear.

Step 5: Private Sessions (if needed)

Sometimes it helps to have a confidential conversation with the mediator. These private sessions allow you to speak openly about concerns or explore settlement options.

Step 6: Negotiation & Generating Options

Together, we’ll brainstorm possible solutions. I’ll assist in testing the practicality of each option, keeping the focus on workable and realistic outcomes.

Step 7: Reaching Agreement

If an agreement is reached, we can document the terms immediately—either in a formal settlement agreement or as “heads of agreement” to be finalised later.

Key Reassurances

• Confidential: Everything said in mediation stays private.
• Voluntary: You remain in control—you can stop at any time.
• Party-driven: The outcomes are decided by you, not imposed by a court.

Mediation is designed to give you a safe, structured, and supportive environment to resolve disputes and move forward.